OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
172 ratings and 109 comments received in the last 90 days.
01 April 2024
My mini was ready for when I was told it would be.
31 March 2024
Great service
30 March 2024
Well informed
28 March 2024
James couldn't have been more helpful or more informative
26 March 2024
I dealt with bother Alex and James, both were brilliant
26 March 2024
Sytner Tring and in particular James Thiel have been outstanding from start to finish, answering all my questions, showcasing the driving experience associated with Mini, championing the brand and keeping me well informed with precise communications.
24 March 2024
Friendly staff going the extra mile. Kept informed at all stages. Explained everything thoroughly.
24 March 2024
I was very satisfied with my experience
23 March 2024
It was an easy, friendly, informative experience
24 April 2024
The arranged lift back, after dropping the car was not available. I was offered a taxi, not the same. needed a new tyre. local independent garage were £40 less supplied & fitted. mini, then said they might be able to do a better price.
24 April 2024
Really great service and communication. Lovely hire car.
24 April 2024
Concise information about the work carried out and I thought the video showing the mechanics checks was brilliant
24 April 2024
Provided helpful reminders fir forthcoming booking, friendly staff, attentive to customer requests, provided updates on service progress and overall pleasure to deal with - thank you!
24 April 2024
Did exactly what was required & valeted the car
24 April 2024
Excellent service and great communication
22 April 2024
Always let me know what was happening
22 April 2024
Totally satisfied
22 April 2024
Good service from booking to return
21 April 2024
Everything went well I was kept informed, I requested an earlier time to collect my car and they ensured I could.
19 April 2024
My first dealings were with Steve who was very informative and helpful and with whom I made my purchase. He subsequently went on holiday and the vehicle delivery was handled by Darren Henshaw. Both these guys were a pleasure to deal with.